135170 review-just-want-tell-terrible-customer just-want-tell-terrible-customer http://www.lowes.feedback/review-just-want-tell-terrible-customer 20138 1 1 1 0 0 0 I just want to tell you what a terrible customer service your Wood Village store has. You offer curbside service but when you have NO ONE answering the phone, It's a waste .I placed an on line order and received a message my order was ready for pick up. When i arrived at the store i call the number for curb side pick up and it rang and rang and the message came on and went thru the same as the 1st message the phone rang and some one answered.. I gave them my info and they said they would be right out. Well 20 min went by and none one showed up. I called again and it rang again no answer. tried again no answer, This went on 2 more times before some one answered . She put me on hold to look up my order and when she came back i was disconnected. I called again and i went thru the call with no answer 4 more times and the on the 5 try someone answered. . I explained to her what happened and she could have cared LESS. I finally got my order 35 min later. You need to take down you curb side pick up because your employee's are not interested in that part of your company. LOUSY SERVICE <p>I just want to tell you what a terrible customer service your Wood Village store has. You offer curbside service but when you have NO ONE answering the phone, It&#39;s a waste .I placed an on line order and received a message my order was ready for pick up. When i arrived at the store i call the number for curb side pick up and it rang and rang and the message came on and went thru the same as the 1st message the phone rang and some one answered.. I gave them my info and they said they would be right out. Well 20 min went by and none one showed up. I called again and it rang again no answer. tried again no answer, This went on 2 more times before some one answered . She put me on hold to look up my order and when she came back i was disconnected. I called again and i went thru the call with no answer 4 more times and the on the 5 try someone answered. . I explained to her what happened and she could have cared LESS. I finally got my order 35 min later. You need to take down you curb side pick up because your employee&#39;s are not interested in that part of your company. LOUSY SERVICE</p> 2020-08-06T02:39+0000

I just want to tell you what a terrible customer service your Wood Village store has. You offer curbside service but when you have NO ONE answering the phone, It's a waste .I placed an on line order and received a message my order was ready for pick up. When i arrived at the store i call the number for curb side pick up and it rang and rang and the message came on and went thru the same as the 1st message the phone rang and some one answered.. I gave them my info and they said they would be right out. Well 20 min went by and none one showed up. I called again and it rang again no answer. tried again no answer, This went on 2 more times before some one answered . She put me on hold to look up my order and when she came back i was disconnected. I called again and i went thru the call with no answer 4 more times and the on the 5 try someone answered. . I explained to her what happened and she could have cared LESS. I finally got my order 35 min later. You need to take down you curb side pick up because your employee's are not interested in that part of your company. LOUSY SERVICE