135157 review-loyal-lowe-customer-usually-use-0 loyal-lowe-customer-usually-use-0 http://www.lowes.feedback/review-loyal-lowe-customer-usually-use-0 9 9 9 0 0 0 I am loyal Lowe's customer and usually I, who use a cane for mobility, usually receive excellent customer in your stores. However on 7/12/20 at the Lowe's located at 253-01 Rockaway Blvd, Rosedale, NY 11598, I approached a saleslady name DONNA, working in the ceiling fan department and asked for assistance to locate a specialty bulb for my ceiling fan. She waved her hand in a direction, but did not get me specific aisle number and I was left dumbfounded by her actions. I went back to her again and she said to me over there without making sure I found the correct item. I was so discouraged after my encounter with her and I almost walked out of the store! There was a nice older African American gentleman sitting at the exit door checking receipts saw the disgust in my face and offered to help. He quickly left his post to assist me to find the correct bulb. I wish I knew his name as I am grateful for his excellent customer service in helping me. <p>I am loyal Lowe&#39;s customer and usually I, who use a cane for mobility, usually receive excellent customer in your stores. However on 7/12/20 at the Lowe&#39;s located at 253-01 Rockaway Blvd, Rosedale, NY 11598, I approached a saleslady name DONNA, working in the ceiling fan department and asked for assistance to locate a specialty bulb for my ceiling fan.<br/>She waved her hand in a direction, but did not get me specific aisle number and I was left dumbfounded by her actions. I went back to her again and she said to me over there without making sure I found the correct item.<br/>I was so discouraged after my encounter with her and I almost walked out of the store!<br/>There was a nice older African American gentleman sitting at the exit door checking receipts saw the disgust in my face and offered to help. He quickly left his post to assist me to find the correct bulb. I wish I knew his name as I am grateful for his excellent customer service in helping me. </p> 2020-08-04T23:59+0000

I am loyal Lowe's customer and usually I, who use a cane for mobility, usually receive excellent customer in your stores. However on 7/12/20 at the Lowe's located at 253-01 Rockaway Blvd, Rosedale, NY 11598, I approached a saleslady name DONNA, working in the ceiling fan department and asked for assistance to locate a specialty bulb for my ceiling fan.
She waved her hand in a direction, but did not get me specific aisle number and I was left dumbfounded by her actions. I went back to her again and she said to me over there without making sure I found the correct item.
I was so discouraged after my encounter with her and I almost walked out of the store!
There was a nice older African American gentleman sitting at the exit door checking receipts saw the disgust in my face and offered to help. He quickly left his post to assist me to find the correct bulb. I wish I knew his name as I am grateful for his excellent customer service in helping me.