135247 review-ordered-paid-30-bags-black ordered-paid-30-bags-black http://www.lowes.feedback/review-ordered-paid-30-bags-black 1 1 1 0 0 0 I ordered and paid for 30 bags of black lava rock. When my Landscape employee picked up the order I was shorted four bags at the Shelbyville Kentucky store. After telephone calls I find they were out of lava rock in the black color and when it came in they would deliver it. They never did. The order was placed mid-May it is now August and they have it in the store and did not automatically deliver it to me. I called last week and spoke to the delivery manager and they were supposed to set up delivery. I still do not have it and as I call and call and call and call, I cannot get an answer. This is not the first time I’ve received horrid customer service at the store. Would I recommend it, hell no. <p>I ordered and paid for 30 bags of black lava rock. When my Landscape employee picked up the order I was shorted four bags at the Shelbyville Kentucky store. After telephone calls I find they were out of lava rock in the black color and when it came in they would deliver it. They never did. The order was placed mid-May it is now August and they have it in the store and did not automatically deliver it to me. I called last week and spoke to the delivery manager and they were supposed to set up delivery. I still do not have it and as I call and call and call and call, I cannot get an answer. This is not the first time I’ve received horrid customer service at the store. Would I recommend it, hell no.</p> 2020-08-10T17:39+0000

I ordered and paid for 30 bags of black lava rock. When my Landscape employee picked up the order I was shorted four bags at the Shelbyville Kentucky store. After telephone calls I find they were out of lava rock in the black color and when it came in they would deliver it. They never did. The order was placed mid-May it is now August and they have it in the store and did not automatically deliver it to me. I called last week and spoke to the delivery manager and they were supposed to set up delivery. I still do not have it and as I call and call and call and call, I cannot get an answer. This is not the first time I’ve received horrid customer service at the store. Would I recommend it, hell no.