Thank you Jamie and William customer service representatives from the Harbor Breeze Fan company in Frisco, TX. Jamie initiated the parts replacement order and William completed the follow-up. Received the parts within 5 weeks, thought it would be longer considering the impact of Covid-19 around the globe. Lowe's could not assist me with the replacement parts even though my wife purchased the fan from this company. I will purchased the next fan from a company that specializes in fans and replacement parts.