had to deal with associate Claudia. Worst associate i"ve ever dealt with! Every single time I've gone to her register it's a nightmare and hassel. She's enough to make me stop shopping there. Very rude and then some.

SHE KNOW LOWE'S FLOORING AND CAN GIVE ONE A GREAT EDUCATION OF TILES
AND HARDWOOD. ONE DAY SHE WILL MAKE MANAGER, SHE HAS THAT OLD TIME
DRIVE AND ENERGY.

I met ABBEY NEIDEFFER TODAY WHILE SHOPPING FOR HARDWOOD FLOORS.
She has such a wonderful personality and know her department well. I asked
about the different types of hardwood flooring and tile. Amy never let up explaining
different woods for hardwood floors and also tiles. Her patients and knowledge of her
department, exceeds any sales employee that I ever met. She never gives up showing
you comparisons of why this is better, explaining the differences in quality.
Amy needs to be promoted, she is a dynamic , hardworking employee of Lowe's Carlsbad.

We had a wonderful experience at Lowe's in Springfield, MA,. on Boston Road today, The young man that helped us was Winslow, he went above and beyond to help us purchase a complete shower package. He checked and double checked his stock, he is well trained and very knowledgeable. We are very appreciative of the time and effort he put forth.
Thank you Lowe's and Winslow

I was very pleased with how the installation of the microwave went. The installers (John and Karen (?) ) arrived on time, were very efficient, and cleaned up all the debris, and hauled off the old microwave. I was definitely satisfied with their work and would highly recommend them as an installation team.

Visited Waterford, Jeanny at the checkout was very helpful and man she new her codes for loose parts!
Nice one.

I bought two A. O. Smith 40-gallon water heaters from Lowes. I had both water heaters installed by Lowes contractor - Streamline Plumbing. As I paid for their bundled labor service for both water heaters, the first installation was great. The second installation was not so good. They didn't replace my water valve and pan. As I insisted that the pan must be replaced, they replaced it with scratched, dent and undersized pan. The contract did not leave me with peace of mind with their installation.

We went to Lowes on 4021 14th St. West Bradenton, Fl., Manager George Worrell. We needed to look at some paint for our new kitchen cabinets. A young man named Alex was helping us and boy was he a character! Not only was he knowledgeable but he had the best personality. My husband and I both were blown away at his customer service. He was amazing and I hope that you all recognize him for his great customer service and personality. You are lucky to have him working in your store! We are snow birds here for 5 months from Deltaville, VA, and so happy we found Alex!

GAVE A VERY NEGATIVE REVIEW SURVEY RECENTLY AND WAS CONTACTED BY THE STORE MANAGER THE NEXT DAY WHO CORRECTED ALL THE NEGATIVE ISSUES I EXPERIENCED THE DAY PRIOR. BUT IN TRYING TO GIVE A POSSITIVE REVIEW SURVEY FOR THE NEW PURCHASE AND POSSITIVE EXPERIENCE WITH A NEW PURCHASE RECEIPT I AM EXPERIENCING EVEN A HARDER TIME GETTING INTO ANY WWW.LOWES.COM/SURVEY SITE BECAUSE 99.9% OF THEM ARE SCAMS AND PEOPLE CANT FIND YOUR ACTUAL SITE LIKE I EXPERIENCED THE FIRST TIME I TOOK IT AND SPENT AT LEAST 20-30 MINUTES FINDING IT AND GETTING IT TO WORK. AND WHEN I THINK I HAVE REACHED THE PROPER SITE TODAY AGAIN IT SAYS THE SURVEY CANNOT BE TAKEN. YOUR SURVEY LINK SHOULD BE ON YOUR HOME SITE TO MAKE IT EASIER TO FIND AND TAKE LEGITIMATELY INSTEAD OF HAVING A SEPERATE WEB ADDRESS TO FIND IT AMOUNG ALL THE SCAM SITES. BIG BIG PROBLEM FOR LOWES!

GAVE A VERY NEGATIVE REVIEW SURVEY RECENTLY AND WAS CONTACTED BY THE STORE MANAGER THE NEXT DAY WHO CORRECTED ALL THE NEGATIVE ISSUES I EXPERIENCED THE DAY PRIOR. BUT IN TRYING TO GIVE A POSSITIVE REVIEW SURVEY FOR THE NEW PURCHASE AND POSSITIVE EXPERIENCE WITH A NEW PURCHASE RECEIPT I AM EXPERIENCING EVEN A HARDER TIME GETTING INTO ANY WWW.LOWES.COM/SURVEY SITE BECAUSE 99.9% OF THEM ARE SCAMS AND PEOPLE CANT FIND YOUR ACTUAL SITE LIKE I EXPERIENCED THE FIRST TIME I TOOK IT AND SPENT AT LEAST 20-30 MINUTES FINDING IT AND GETTING IT TO WORK. AND WHEN I THINK I HAVE REACHED THE PROPER SITE TODAY AGAIN IT SAYS THE SURVEY CANNOT BE TAKEN. YOUR SURVEY LINK SHOULD BE ON YOUR HOME SITE TO MAKE IT EASIER TO FIND AND TAKE LEGITIMATELY INSTEAD OF HAVING A SEPERATE WEB ADDRESS TO FIND IT AMOUNG ALL THE SCAM SITES. BIG BIG PROBLEM FOR LOWES!

id number 028325 17690 522429 Connie Mattehu Bladimir all did a really good job today

After leaving a job I came to Lowe’s in a bit of a hurry. Trying to locate an item let alone a employee in the department along came Brenna! She greeted me with kindness and asked me qualifying questions and located a count of how many they hand on in no time. Never made any excuses of not regularly working in the department. Help me find what I needed. And offered to ring me up at the end. Talk about the total package. I think BLM LOWES. Could use more like Brenna. Thank you for your hard work I was happy to take the survey.

This feedback is regarding the North East Dallas Lowes. Larry in plumbing was very helpful and knowledgeable. I had a broken pipe and was trying to get the supplies to repair kit. Since this had been a common problem in Texas due to the winter storm all of the normal supplies were out of stock. He was able to suggest a combination of existing parts that allowed me to successfully fix the pipe at home. I was very impressed with Larry.

Larry in plumbing at the Northeast Lowe's store in Dallas, Texas was extremely helpful in picking out supplies to fix a broken pipe. Most of the usual supplies were already gone but he was able to figure out a combination of parts that worked perfectly at home. I was able to turn the water back on in the house and my wife is very happy. The wait time for a plumber is one to two weeks. I was very impressed with Larry and would highly recommend him.

I just wanted to thank Yulia who works at the Oneonta Lowes in kitchens and countertops.

Her customer service is top notch she is very professional and extremely wonderful at what she does.

Management is very lucky to have an amazing employee who is so great at what she does.

Hello,
We were shopping at the Martinsburg, WV store 2/19/21 at around 6:40 pm. This review is both good and bad.
The first place we went was the lighting. Anthony was there and as soon as he saw us, he asked if he could help. He walked us over to the section we needed and helped us till we found what we needed. Anthony is awesome.

We then walked back to the kitchen section. There was an older man with gray hair(manager I believe) and a purple haired woman. As soon as they saw us, they booked it out of there and did not even acknowledge us. It was obvious they did not want to wait on us. We later saw them up front at customer service shooting the breeze with two other workers. They very likely lost Lowes a whole kitchen redo since we are now considering to go with home depot.

When we got to the front, there was only one woman on a register and it was self checkout. The woman was awesome and friendly. Unfortunately her manager could care less that her and Anthony were the only ones actually doing any work that night. The manager was still yapping. 5 people were backed up because we all needed special assistance and could not check ourselves out for various reasons. Finally, the manager(the man that ran from us) tells a young man to open another register. However, they start yelling at each other across the registers in a joking but very inappropriate manner. They acted like they were at home. I have never seen such disregard for a work place.

I'm getting a better idea on why this Lowes usually gives me crappy service. The manager runs from work and customers.

I recently visited the Wheelersburg Ohio Lowe’s store for kitchen counter tops. I was assisted by Isaach Hines. He was very helpful and professional. I returned today to finalize my selections. Again Isaach went above and beyond to answer all my questions. I wish all of Lowe’s Associates had his work ethic and customer service skills. Thank you.

Carpet installed by Walter Edehs and assistant did great job, fast and clean up. Brought some things to my attention that needed correcting.

I AM VERY SATISFIED WITH MY NEW FLOORING. THE INSTALLER DID AN AMAZING JOB.

Purchased over $2000 in appliances with extended warranty, but it is nearly impossible to register the extended warranty. Wait time to speak with someone is terrible.
Maybe Lowes should stick to basic hardware because their customer service STINKS!