Store 2580, walked from Customer Service to Contractor desk. Area is seeing record covid cases and 3 out of 6 people I encountered were not were face coverings. Customers were also no adhering to floor markings defining social distancing. Employee walking with me made no comments.

Mark in the pluming at the High Point, NC Lowes is the best I ever experienced at any store. He is very knowledgeable of the products and very kind and considerate. Please give him the best you have because he deserves it. He will give you his best.

the guys who installed our countertops were great. I would have them do other work in my home.

Rebecca was very mannerly and timely with my online order. I would recommend her services to friends and family.

She was very timely and mannerly. Had my online order ready in an hour after I called. Would recommend this service again.

VERY FRIENDLY, HELPFUL STAFF!

I went to store #1581 and an employee named Rebekah was beyond helpful. She pulled together items from our online order for pickup, assisted us with finding a replacement for one item that was a bit scuffed, was friendly during the entire checkout process and guided us through how to get our heavy items to the car. Huge kudos to her!

My only issue had nothing to do with Rebekah, but rather your online order system. We placed an order online several days ago and, upon calling the store to see if any part of it was ready for pickup, were told nearly every item was in stock but a few. It would have been more convenient if those items had immediately been pulled aside for us rather than us having to call and ask for them to be placed aside. The only reasoning I can think of is that the store waits until all of an order is ready before setting aside any of it, but that seems like it could lead to delays if one item in the order takes forever to arrive or if something that was in stock goes out of stock while waiting for the rest of the order. Maybe provide an option when buying online to have items prepared for pickup as soon as they are available, rather than needing to wait for the whole lot? (And sorry if that's already an option, a relative placed the original order rather than myself so I never saw that end of it).

VERY FRIENDLY, HELPFUL STAFF!

I went to store #1581 and an employee named Rebekah was beyond helpful. She pulled together items from our online order for pickup, assisted us with finding a replacement for one item that was a bit scuffed, was friendly during the entire checkout process and guided us through how to get our heavy items to the car. Huge kudos to her!

My only issue had nothing to do with Rebekah, but rather your online order system. We placed an order online several days ago and, upon calling the store to see if any part of it was ready for pickup, were told nearly every item was in stock but a few. It would have been more convenient if those items had immediately been pulled aside for us rather than us having to call and ask for them to be placed aside. The only reasoning I can think of is that the store waits until all of an order is ready before setting aside any of it, but that seems like it could lead to delays if one item in the order takes forever to arrive or if something that was in stock goes out of stock while waiting for the rest of the order. Maybe provide an option when buying online to have items prepared for pickup as soon as they are available, rather than needing to wait for the whole lot? (And sorry if that's already an option, a relative placed the original order rather than myself so I never saw that end of it).

The other day I was at the Commerce MI location. There were three staff members who were outstandingly helpful…Gayla, Lashonda, and Aaron. I missed the window to leave them proper feedback with the survey, but I hope their management knows how great their staff is!

I was having trouble at your Harlingen, Texas location trying to find a suitable paint color for my kitchen walls. Your associate Dylan at the paint department went above and beyond to help me pick out my paint. He was very personable, knowledgeable and very helpful. We went with asiago color just like his grandmother's recent remodel. I'm very pleased with the outcome and would highly recommend this young man. THANKS DYLAN!!

We tried to do a curbside pickup but our local store (Augusta, Maine) was changing brands on the electrical equipment we ordered. Rather than send outlets that were a slightly different white than the cover plates, Mish, who seems as OCD as I am, called to see what we wanted to do. She suggested ordering them to be delivered to us in all the same color. I SO appreciate this. It felt as if I had a personal shopper! Her follow up was astounding too. She called to be sure everything was delivered as ordered.

What a great resource I found at the castle rock Lowe’s store. Shelby was wonderful at helping me find the perfect microwave. He stuck with me and found the right one for my needs. When I returned later the same day for a plumbing need he spotted me and came to my rescue. Thanks so much!

Seibert Plumbing, LLC. installed my Whirlpool over the range microwave. The installer called ahead of time and was able to come before the scheduled time, which was convenient for us.The installer was very knowledgeable of the installation and completed it in limited time and cleaned up the area and hauled the excess away.

I am very appreciative to Jeff one of the Manager's at Lowe's, located at 6375 Strip Avenue North Canton, OH for his outstanding support in resolving an appliance issue. Another thank you goes out to Steve in the appliance department for assisting with him in resolving the issue.

I am very appreciative to Jeff one of the Manager's at Lowe's, located at 6375 Strip Avenue North Canton, OH for his outstanding support in resolving an appliance issue. Another thank you goes out to Steve in the appliance department for assisting with him in resolving the issue.

I am very appreciative to Jeff one of the Manager's at Lowe's, located at 6375 Strip Avenue North Canton, OH for his outstanding support in resolving an appliance issue. Another thank you goes out to Steve in the appliance department for assisting with him in resolving the issue.

I am very appreciative to Jeff one of the Manager at Lowe's, located at 6375 Strip Avenue North Canton, OH for his outstanding support in resolving an appliance issue. Another thank you goes out to Steve in the appliance department for assisting with him in resolving the issue.

Ms Vanessa gave me wonderful customer service nice pleasant great warm greeting great people skills i hope management reads this feedback and pass it along to Ms Vanessa Thanks Ms Vanessa:)

Ms Vanessa gave me wonderful customer service nice pleasant great warm greeting great people skills i hope management reads this feedback and pass it along to Ms Vanessa Thanks Ms Vanessa:)

I was at the Lowe's at 2501 W Happy Valley Rd, Unit 42, Phoenix, AZ 85085 earlier this week, and was appalled at the condition of the women's restroom. When I entered, there was a Lowe's employee at the wash basin washing her hands. She was obviously aware of the conditions in the restroom as she watched me go from stall to stall attempting to find one that was serviceable. I finally found one with a reasonably clean toilet on the fourth attempt. While the toilet was useable, the receptacle in the stall was filled with beer cans. I kid you not, it was FILLED with empty beer cans. This experience has caused me to seriously reflect on whether or not I wish to spend my dollars at Lowe's. There was a time when Lowe's was the winner hands-down in the home improvement arena simply because their restrooms showed that they cared about the female shopper. Those days are apparently long gone, as well as the days of the sober Lowe's employee.

horacio at the store 2893,went wat out his way to help me find items in store.He needs some kind of reward.thank-you.