We had a dryer delivered today. We paid for delivery, installation and removal of old dryer. The delivery people showed up and said, "we can't install it since we don't have the parts". Why pay for installation?? At least tell me to buy the parts. Now we have a dryer we can't use until either I install it or somebody calls me from Lowes to install. Then we had to show proof that we paid $30 to have the old dryer removed. Supposedly, somebody is to call my wife to discuss but I really have lost faith that that will happen.

We had a dryer delivered today. We paid for delivery, installation and removal of old dryer. The delivery people showed up and said, "we can't install it since we don't have the parts". Why pay for installation?? At least tell me to buy the parts. Now we have a dryer we can't use until either I install it or somebody calls me from Lowes to install. Then we had to show proof that we paid $30 to have the old dryer removed. Supposedly, somebody is to call my wife to discuss but I really have lost faith that that will happen.

Chase & Matt at the Columbus In. Did a outstanding job. Nice and kind. Very help full.

I bought today a Craftsman work station at the Lowes store at 18375 Wright St, Omaha, NE 68130.. I got a good deal and NIck and Greg were extremely helpful and knowledgeable. It was a great experience due to these men. Thanks. Ray

I HAD A VERY PLEASENT EXPERIENCE AT LOWE'S, KINGSTON, NY EARLEIR THIS WEEK. IT WAS ABOUT A LOST GIFT CARD THAT I WASN'T SURE I COULD REPLACE. THE PERSON THAT STARTED WITH ME WAS VERY NICE AND TOLD ME I'D HAVE TO TALK WIH HER MANAGER (I THINK) WHO'S NAME WAS TARA. TARA WENT ABOVE AND BEYOND GETTING THIS ISSUE SOLVED. A VERY PLEASANT ATTITUDE AND MOST HELPFUL. SHE SHOULD BE COMMENDED AS SO MANY PEOPLE IN RETAIL SERVICE SEEM NOT TO CARE. FOR THE MOST PART DEALING WITH THIS LOWES HAS BEEN AN ALLOVER GOOD EXPERIENCE BUT TARA WAS SUPER. I'M AN 80 YEAR OLD WOMAN AND NOT FAMILIAR WITH SO MUCH OF THE HIGH TECHNOLOGY BUT WANTED TO LET YOU KNOW ABOUT THIS EXPERIENCE. MY DAUGHTER HAD TO HELP ME GET ON THE RIGHT SITE SO i COULD DO THIS . THANK YOU FOR TAKING THE TIME TO READ THIS. NANCY

it was real good Jessica was a real help and friendly she makes it a pleasure to shop at lowes

SALES#S2563DN13266870 TRANS#:8250960 01-21-21
STORE: 2563 TERMINAL: 08 @11:42:40
I WAS TOLD BY THE CHECK OUT CLERK THAT IF I WANTED THE REST OF THE ITEMS IN MY CART WRUNG UP AND PUT IN A BAG THAT I NEEDED TO GET THEM OUT OF THE CART AND PUT THEM ON THE COUNTER BECAUSE THAT'S THE WAY IT IS AT WALMART … NOT ONCE BUT 4 TIMES AS SHE LEANED BACK WITH HER ARMS CROSSED..I TOLD HER KROEGERS AND TRACTOR SUPPLY 'DO' ..IT ESCALATED .. SHE INVOLVED A PASSING COWORKER WHO LOOKED AT HER AS IF SHE WAS NUTS. I STRUGGLED TO GET MY WALIKING CANE OUT OF MY BUGGY SO THAT I COULD LEAN ON IT BECAUSE SHE HAD ALL THE TIME IN THE WORLD. IF I SHOULD FIND MYSELF SHOPPING THERE AND GOING THRU THIS AGAIN .. THE INSIDE OF THAT STORE WILL GRIND TO A HALT .. LIKE THE SHOT THAT WAS HEARD AROUND THE WORLD. BE FORWARNED. WHERE DO YOU FIND THESE MINDLESS BODIES WITH LONG FAKE FINGERNAILS AND FALSE EYELASHES COMPLETE WITH BAD ATTITUDES?

Sue at Lowe's in Louisville KY was very friendly and helpful. I had a great shopping experience as a result.

I applied and accepted an interview at the Cleveland, Tennessee Lowes. I was unimpressed with the interviewers as to their lack of attentive nature which included suspicious glances between the two which I considered a little rude; also it seemed as though conducting the interview was somehow an inconvenience to them. So in a way I am glad I was denied a job; because apparently Lowes cannot appreciate or recognize individuals that would prove to be an asset to the company that I once held in high regard.

I placed an order online and it was ready for pickup the next day. I was unable to specify a person to pick up my order from the store. When I tried to call the store, no matter what number on the voicemail tree I selected the phone just rang. Apparently after it rings for three minutes, it just hangs up. I called back and got through to the sales dept who politely connected me to customer service. It rang and then someone picked up, said hello and put me back on hold, picked it up again and hung up. I tried three times at 10 am on a Wednesday but couldn't get through to anyone to help me. Not a great experience and I still haven't been able to solve my problem. I've shopped at other Lowe's before and had a great experience. Not so this time. I guess I'll have to cancel my order and have it shipped instead.

I had a wonderful experience with Carol from the Curbside department at the Lowe’s in Waco, TX. She was friendly, and went above and beyond to assist me. Great experience and I appreciate her help.

I shop the Lowes in Woodstock, VA. The lady in the electrical department Named Cheryl is always very pleasant and helpful. She deserves much Praise.

I went to Lowes today to buy an outdoor motion light. I needed advice and help picking one out. After asking 2 different employees and waiting 25 minutes, I finally left. No customer service!! I'm a retired business owner and I do shop Lowes quite often….. usually in Sayre , PA. This time I was in Henrietta, NY.

I bought nine sets of Project Source Mini-blinds. Two sets had plastic mounting brackets and seven sets had metal mounting brackets. The blinds go into the plastic brackets fine, however, they are very difficult to get into the metal brackets. I broke three blinds trying to get them to go into the metal brackets. I requested 5 plastic brackets from ASCS Product Support. They sent me one metal bracket and a thing called "blade medallion", in two separate shipments. I have no idea how the medallion is utilized. I am hoping they can send me the plastic brackets so I don't have to return the mini-blinds to the store.

I like to take this opportunity to thank sales associate, Epsy, on Jan. 17, 2021 for honoring the price that was shown on the floor (Store #790). After returning with information/photo of the price, she honor the roughly $1.00 price difference. Her calm demeanor and professionalism made the transaction uneventful and pleasant. For this reason and others, I will continue to shop at Lowes. Thanks Lowes and thanks Epsy!

We were helped by a lady named Tara in kitchen cabinets. She was very helpful and worked with us to solve our problems. She went above and beyond to help us! You have a very good employee in her.

I had receive safety recall notice repair the allen + roth brand 62-inch wide, 120-BTU infrared quartz electric fireplace, Lowe"s item number 466656. I did contact toll-free number them send a free repair kit.Please I need someone came to put kit together.
My name is: Rudy Lopez
My direction: 1510 Jose Ave
Bullhead City - Arizona 86442